Atlanta Locksmiths Locals Have Relied On Since 1900

We recently moved into a new home and Downs did an incredible job for us installing new locks with beautiful hardware. They are real pros, and we highly recommend them!

I used Downs , the service was great , the office staff and receptionist was pleasant and knowledgeable. I highly recommend them. I live in Peachtree city . They arrived as promised between 12-4, the tech call before hand to ensure we we're home. Once he arrived he was professional and nice as well! Kudos!!!

I've known Downs for 25 years. If you're looking for a professional locksmith, this is place to go. Experienced techs, wonderful customer service and great pricing. This company has been in business for 125 years!!! Let's all support such an amazing establishment!

Great business. They are very helpful and were able to complete our needs quickly. Very kind and friendly to work with.

Easy to deal with Knowledgeable Reasonably priced My go to locksmith Repairs, rekeying

Easy to deal with Knowledgeable Reasonably priced My go to locksmith Repairs, rekeying

Great Experience! From the call to request service, to the completion of the job, Easy Peasy! On time, knowledgeable, friendly and kind. Will definitely use them again!

I've used Down's threw times and they're my go-to for all my lock needs. They're prompt, friendly, and talk people answer there phone. I just so appreciate that anymore. Twice they've rekeyed my house and most recently helped remove an old pad lock when I didn't have a key. Don't have a single complaint!

I called Downs to have a deadbolt re-keyed. They were very professional, quoted me a price and scheduled the locksmith to arrive about 2 hours later- and he was right on time! I'll definitely call Downs if I ever need locksmith services again.

Downs's dispatcher took my call about a broken front-door mechanism at about ten a.m. and by 12:30 the repair was done. The dispatcher was friendly and asked useful questions about the nature of the damage and the lock. The technician assigned to the job called 20 minutes before arrival as promised, got right to work as soon as he arrived, and explained everything he did and why he did it in clear terms. My experience with Downs could not have been better.

Professional people, responded in about 1/2 hour and billed accurately for the excellent service they provided.

I called to replace a mailbox key. Nice guy on fone. They came within hours. i thought they would have to put in a new lock, but it turns out i had an old copy of a key i made previously at a hardware store that never worked. They sent a skilled locksmith (Scotty) who was able to make a copy from that key. it worked! should've gone to them for the original. he also adjusted my front door lock which was jamming. would definitely call again.

Terrific same day response: Downs team replaced broken lock assembly, rekeyed the lock, then realigned door so it would close properly. Pleasant, professional. The final bill less than expected. What's not to love? Thank you!

I have a vintage Vespa scooter which only had one ignition key. I ordered a key blank (from Italy) and took it to a local hardware store to have it cut. The new key didn't work, even after the guy who cut it made some modifications. I ordered another blank and this time took it to Downs where they cut the key which worked like butter. Thanks Downs.

I was referred here for post office box key duplication by Home Depot. It's extremely difficult to find a real storefront for locksmiths these days, as most locksmiths are the mobile variety. I prefer to do my business with someone who has a storefront, and if I have a problem, I can return easily enough. Try getting a mobile guy to return to fix his problem!! Anyway, key duplication is of course a easy issue for Downs, yet they have a large staff of locksmiths to handle almost anything. They have a large selection of safes on the floor, so they actually carry inventory, a nice plus.

I knew nothing about replacing locks in my new home so I called Downs Locksmith and worked with Hanna. She was so helpful. I got a course in Home Locks 101. I felt very informed and comfortable with my decisions because of how helpful Hannah was to me. She even helped me with the color of the hardware. Who knew? I thought looks were all shiny brass. Not so. I know have sharp mat black hardware in my new home and it's just perfect. On the day of installation of all my locks, the installers were professional and knew their stuff. And such good attitudes. Truly a happy experience and ending. Moving can be so stressful, but not changing locks with Downs!